Terms of Service

Effective Date: 2026-02-26

Welcome to FlowPrimo. These Terms of Service ("Terms") govern your access to and use of the websites, applications, products, and services (collectively, the "Services") provided by FlowPrimo LLC ("FlowPrimo," "we," "us," or "our"), including but not limited to flowprimo.com, the BJJ Training App, and the Elevite platform.

Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

1. Acceptance of Terms

By creating an account, accessing, or using any of our Services, you represent and warrant that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Your continued use of the Services after any modifications to these Terms constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.

2. Description of Services

FlowPrimo LLC is a software development company focused on AI and intelligent agent technologies. We build and operate the following products and services:

• BJJ Training App: A mobile application designed for Brazilian Jiu-Jitsu practitioners to track training sessions, learn techniques, monitor progress, and connect with training partners and gyms.
• Elevite Platform: A productivity and workflow platform leveraging AI and intelligent agents to streamline business processes, project management, and team collaboration.
• FlowPrimo Website: Our corporate website at flowprimo.com, which provides information about our company, products, and services.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

3. Account Registration

Some features of our Services require you to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information during the registration process
• Maintain and promptly update your account information to keep it accurate, current, and complete
• Maintain the security of your account by protecting your password and restricting access to your account
• Promptly notify FlowPrimo if you discover or suspect any security breaches related to your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, outdated, or incomplete, or if we have reason to believe that your account has been compromised.

4. User Responsibilities

When using our Services, you agree that you will not:

• Use the Services for any illegal purpose or in violation of any applicable local, state, national, or international law
• Violate or infringe the rights of others, including intellectual property, privacy, or publicity rights
• Upload, transmit, or distribute any viruses, malware, or other harmful code
• Attempt to gain unauthorized access to any part of the Services, other accounts, computer systems, or networks connected to our Services
• Interfere with or disrupt the integrity or performance of the Services or related systems
• Use automated scripts, bots, scrapers, or other automated means to access or collect data from the Services without our express written consent
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity
• Engage in any activity that could damage, disable, overburden, or impair our servers or networks
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of any software used in the Services
• Use the Services to transmit spam, chain letters, or other unsolicited communications
• Collect or harvest personal information of other users without their consent

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates these prohibitions, including without limitation, removing offending content, suspending or terminating the violator's account, and reporting such activity to law enforcement authorities.

5. Intellectual Property

5.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof, are the exclusive property of FlowPrimo LLC or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The FlowPrimo name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of FlowPrimo LLC. You must not use such marks without our prior written permission.

5.2 Your Content

You retain ownership of any content you submit, post, or display on or through our Services ("User Content"). By submitting User Content, you grant FlowPrimo a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Services and our business, including for the purpose of improving and promoting the Services.

You represent and warrant that you own or have the necessary rights and permissions to submit User Content and to grant the license described above, and that your User Content does not violate the rights of any third party.

5.3 Feedback

If you provide FlowPrimo with any feedback, suggestions, or ideas regarding the Services ("Feedback"), you assign to FlowPrimo all rights in such Feedback and agree that FlowPrimo shall be free to use, disclose, reproduce, license, distribute, and otherwise commercialize the Feedback as it sees fit, entirely without obligation or restriction of any kind.

6. Payment Terms

Certain features of our Services may require payment of fees. If you choose to use paid features, you agree to the following:

• Pricing: All prices are displayed in US Dollars unless otherwise stated. We reserve the right to change our prices at any time. Price changes will not affect existing subscriptions until renewal.
• Payment: You authorize us to charge the payment method you provide for all fees and charges incurred in connection with your use of paid Services.
• Subscriptions: Subscription services will automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings.
• Refunds: Refund requests are handled on a case-by-case basis. Please contact hello@flowprimo.com for any refund inquiries.
• Taxes: You are responsible for all applicable taxes related to your use of the Services, unless we are legally required to collect taxes from you.

7. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or content that are not owned or controlled by FlowPrimo. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Your use of third-party services is at your own risk and is subject to the terms and conditions and privacy policies of those third-party services. We strongly advise you to read the terms and privacy policies of any third-party services you visit or use.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FLOWPRIMO LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

FLOWPRIMO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR THAT ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM FLOWPRIMO OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

WITH RESPECT TO THE BJJ TRAINING APP: THE SERVICES DO NOT PROVIDE MEDICAL ADVICE. ALL TRAINING INFORMATION AND RECOMMENDATIONS ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS CONSULT A QUALIFIED HEALTHCARE PROVIDER BEFORE BEGINNING ANY EXERCISE PROGRAM.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FLOWPRIMO LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your access to, use of, or inability to access or use the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content
• Any physical injury or property damage resulting from your use of the Services

IN NO EVENT SHALL FLOWPRIMO'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO FLOWPRIMO IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

10. Indemnification

You agree to defend, indemnify, and hold harmless FlowPrimo LLC, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Services
• Your violation of any term of these Terms
• Your violation of any third-party right, including without limitation any intellectual property, privacy, or proprietary right
• Any claim that your User Content caused damage to a third party
• Any misrepresentation made by you

This defense and indemnification obligation will survive the termination of these Terms and your use of the Services.

11. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Services shall be brought exclusively in the federal or state courts located in the State of Delaware, and you hereby consent to the personal jurisdiction and venue of such courts.

12. Dispute Resolution

12.1 Informal Resolution

Before filing any formal legal action, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services informally by contacting us at hello@flowprimo.com. We will attempt to resolve the dispute informally within sixty (60) days of receiving your notice.

12.2 Binding Arbitration

If the dispute cannot be resolved informally within sixty (60) days, any remaining dispute, controversy, or claim shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator, and the seat of the arbitration shall be in the State of Delaware.

The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Each party shall bear its own costs and expenses of arbitration, and the parties shall equally share the fees of the arbitrator and the AAA.

12.3 Class Action Waiver

YOU AND FLOWPRIMO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and FlowPrimo agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class, consolidated, or representative proceeding.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

13. Termination

13.1 Termination by You

You may terminate your account and stop using the Services at any time by contacting us at hello@flowprimo.com or through your account settings, where available. Upon termination, your right to use the Services will immediately cease.

13.2 Termination by FlowPrimo

We may terminate or suspend your account and access to the Services at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

13.3 Effect of Termination

Upon termination of your account, we may delete your account information and any User Content associated with your account. We are not obligated to retain or provide you with copies of your User Content after termination. However, certain information may be retained as required by law or for legitimate business purposes.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnification, limitations of liability, dispute resolution, and governing law.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes to these Terms, we will notify you by updating the "Effective Date" at the top of these Terms and, where appropriate, through a notice on our website or via email to the address associated with your account.

Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new Terms, you must stop using the Services and may terminate your account as described above.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and FlowPrimo regarding the use of the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect. The invalid or unenforceable provision will be deemed modified to the minimum extent necessary to make it valid and enforceable.

15.3 Waiver

The failure of FlowPrimo to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by FlowPrimo.

15.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without FlowPrimo's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. FlowPrimo may freely assign or transfer these Terms without restriction.

15.5 Force Majeure

FlowPrimo shall not be liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.6 Notices

Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by FlowPrimo via email (to the address associated with your account) or by posting on the Services. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

FlowPrimo LLC

Email: hello@flowprimo.com

Website: flowprimo.com